Shipping policy

Orders will be dispatched within up to 7 working days. If you require expedited delivery please email us at info@ludacollective.co.uk.

Delivery Times:

We currently offer delivery within the UK only. Once your order is placed, we’ll process and ship it within 5 business days (excluding weekends and bank holidays). You'll receive a confirmation and tracking information via email once your order is on its way.

Whenever feasible, large furniture and bulky items will be delivered to the ground floor entrance. However, some heavy or oversized items may be delivered curbside using pallets or other methods. Please ensure you have assistance available upon delivery. We will provide you with advance notice of your upcoming delivery so that you can arrange for any necessary help.

 

Important Details:

 

• Remote Areas: Deliveries to remote locations may require additional time.
  
  

• Weather Conditions: Adverse weather can sometimes delay deliveries, but we'll always keep you updated.
  
  

• Bank Holidays: Please note that public and regional holidays may affect our delivery schedule.
  
  

• Postcode Restrictions:
  Some areas may be subject to postcode restrictions. If your area is impacted, we’ll notify you and arrange for alternative solutions. Full details can be found in our [Delivery & Returns Policy].

 

We are dedicated to delivering your order as quickly as possible. If you have any questions about the status of your order, please feel free to reach out to us anytime.